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CRK Agenc’IA
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After hours

CRK Agenc’IA takes over when your lines are closed.

After you close, the agent answers, informs, books an appointment or takes a message. The next day, your team finds a clear list of requests to handle.

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  • Active evenings, weekends and holidays
  • Messages taken with the reason
  • Emergencies transferred

Benefits

What this use brings you

What you notice from the first calls.

  • Never offline

    A call at 9 pm or on a Sunday gets the same quality of answer as at 10 am.

  • Requests ready to handle

    Name, reason, contact details: every message is noted so you can call back.

  • Emergencies spotted

    Urgent cases can be transferred to the on-call person.

In numbers

Key figures

Full coverage
24/7
Simultaneous calls at any hour
10
Languages available
50+

What's included

Everything this use needs

The features involved in this use.

  • Time windows

    You define when the agent takes over.

  • On-call

    Emergencies are transferred to your on-call number.

  • Next-day appointments

    The agent books a slot instead of leaving a message.

  • History

    Find every call received, transcribed and summarized, in your dashboard.

Rollout

In place in minutes

Three steps to open the line.

  1. Define your hours

    Specify when the agent should take over.

  2. Describe emergencies

    List the cases to transfer to the on-call person.

  3. Switch on forwarding

    Forward the line to the agent outside your hours.

Live demo

Hear your agent answer for you.

Curious to hear it at work?

Book a slot with our team: we set up an agent for your business and you call it live during the meeting.

You leave with a rollout plan.

Inès

CRK Agenc’IA advisor

Français · English

  • A demonstration on your use case
  • A live test call with the agent
  • Your questions about integration and pricing
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You pick the slot that suits you in our calendar.

Pair with

To go further

Pages that complement this one.

FAQ

Your questions about this use

Can the agent take over only at night?

Yes. You choose the windows when it answers; the rest of the time, your lines work as usual.

What happens to an urgent call?

Following your rules, it is transferred to your on-call person or logged as a priority.

Calm nights, organized mornings.

Book a demo and test after-hours cover on a real call reason.

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