E-commerce
CRK Agenc’IA tracks orders, handles support and unclogs your team.
Where is my parcel? Can I return this item? The agent answers the questions that come back every day, with your order information, and hands over for disputes.
- Order tracking
- Common support questions
- Shopify, WooCommerce, Shopware
For your trade
Why professionals adopt it
What changes day to day.
Daily questions, handled
Tracking, returns, delays: the agent answers continuously.
Shop connected
Shopify, WooCommerce and Shopware are among the connected tools.
Disputes to the team
An unhappy customer or complex case is transferred to an advisor.
In numbers
Key figures
- Customer service reachable
- 24/7
- Simultaneous calls during sales
- 10
- Languages for your customers
- 50+
Tailored to your business
What the agent can do for you
The most useful features in your industry.
Returns policy
Delays, conditions and procedures conveyed without improvising.
Orders viewable
Order status from your e-commerce tool.
Helpdesk
Complete tickets for requests to follow up.
History
Every call is transcribed and summarized.
Setup
Ready to work for your business
Three steps to get started.
Connect your shop
Link Shopify, WooCommerce or Shopware.
Write your answers
Delivery, returns, warranties.
Switch on the line
Add the number or the voice widget.
Live demo
Hear your agent answer for you.
Curious to hear it at work?
Book a slot with our team: we set up an agent for your business and you call it live during the meeting.
You leave with a rollout plan.
Inès
CRK Agenc’IA advisor
Français · English
- A demonstration on your use case
- A live test call with the agent
- Your questions about integration and pricing
You pick the slot that suits you in our calendar.
FAQ
Your questions about your industry
Can the agent see order status?
Yes, through the integration with your e-commerce tool.
Who handles a dispute?
Your team: the agent transfers the call following your rules.
Customers track their orders, your team breathes.
Book a demo tailored to your shop.